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Search Results for Author 'Danielson, Matt':
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How CRM Reaches Customers’ Social Networks
Idea posted: June 2017
Institutions: Columbia Business School HEC Paris
Authors:
The results of the study showed a 35% increase in usage by the targeted customers and a 10% increase in usage by the connections of the targeted customers. In addition, suspensions…
READ MORE PIN TO MY IDEAS Idea #660
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